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Chapter 08 · Part 1

Export Excel to CSV (Windows)

If Excel keeps saving your CSV with semicolons instead of commas, it’s following your Windows “List Separator” setting. Switch it to a comma once and your CSV will export correctly for iSMS.

Why this happens

Excel uses the Windows List Separator as the delimiter when it saves a CSV. In many regions that’s a semicolon (;), but iSMS expects a comma (,). Changing this one Windows setting fixes every CSV you export afterwards.
  1. 1

    Open Administrative Language Settings

    Open the Windows Region control panel and go to Administrative (or Additional) settings. The exact name varies slightly by Windows version.

    Windows Region settings, Administrative Language Settings.
  2. 2

    Open Additional settings

    On the Formats tab, click Additional settings.

    Formats tab with the Additional settings button.
  3. 3

    Change the List separator

    Change the List separator from a semicolon (;) to a comma (,), then click Apply and OK. Now save your file as CSV in Excel — it will use commas.

    List separator field changed from semicolon to comma.

The change you’re making

;Before
,After

Set the List separator to a comma so Excel writes a standard, iSMS-ready CSV.

With commas set, save your sheet as CSV and continue to CSV Compose to upload it.

Need help?
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