Enable your SMS recipients to reply to your messages via a web form — with unlimited reply length and full tracking. Free with all SMS sent — no extra charge.
The SMS Reply URL feature is included free with all SMS sent via iSMS. Simply tick "Add Reply URL to message" when composing your SMS — no additional credits or charges apply for the URL link or feedback emails.

Your recipient receives an SMS with a short link embedded in the message. By clicking the link, they are taken to a simple feedback form where they can type and submit their reply — even with long text or detailed descriptions.

The link opens a mobile-friendly feedback form. Recipients can enter their comment, feedback, or any text into the form and click Submit — easy and convenient with no character limit on replies.

After customers reply, you can view all responses in your SMS history or via email. Each reply shows:

Yes — iSMS can help you insert a custom form into your SMS so users can reply to exactly your needs. Customers currently use this for shipment tracking, maintenance feedback, general surveys, staff check-ins, and more.

Proceed to the compose iSMS page and insert your recipient details and message content as usual.

Place the cursor at the location in the message where you want the Reply URL inserted. Tick "Add Reply URL to message" — the URL is automatically added to your message. Press Send Now or Send Later.

Your iSMS will now be sent with the Reply URL. Recipients can give their feedback via the link at no additional charges.