Connect your Facebook Page to our platform and handle customer conversations directly from your portal — with the same chatbot, auto-reply and inbox tools you already use for WhatsApp. Customers who message your Page reach your bot instantly.
Messenger works differently from WhatsApp in one important way — the customer always starts the conversation by messaging your Facebook Page, and your business replies. There's no phone number involved; contacts are identified by their Facebook profile.
The two channels complement each other — use WhatsApp for outbound reach, and Messenger to serve the customers who contact you on Facebook.
Already on WhatsApp? Messenger uses the same portal, chatbot and inbox — connect your Page in one guided session →
One connected loop: the customer messages your Page, your bot answers instantly, your team follows up, and every message and charge is logged.
Messenger turns your Facebook Page from a marketing channel into a customer-service channel — without adding another tool to your team's day.
Many customers browse your Facebook Page but never share a phone number. Messenger lets you serve them anyway — identity comes from their Facebook profile.
Your chatbot answers the moment a customer messages your Page — nights, weekends and public holidays included. No enquiry waits until Monday.
Page messages stop getting lost in a shared Facebook login. Every conversation lands in the portal inbox where your whole team can see and answer it.
The chatbot rules, welcome messages and inbox workflow you built for WhatsApp work on Messenger too — zero duplicate setup, zero retraining.
Incoming messages are free and outgoing replies are billed per message from a dedicated balance — costs scale exactly with the conversations you handle.
You only grant messaging permission. Your Facebook Page remains fully under your ownership, and you can disconnect anytime.
If customers find you on Facebook, Messenger is where they'll ask — here's what Malaysian businesses handle on the channel every day.
Answer "how much?", "got stock?" and "can deliver?" instantly with keyword auto-replies, then hand over to an agent to close the sale.
Customers who ordered from your Facebook posts check delivery status where they bought — on your Page. Send tracking info and documents as files.
Clinics, salons and workshops take booking requests straight from Page visitors — the welcome message collects the details before your staff even reply.
Facebook ad and post enquiries flow into the same inbox. Use personalised CSV sending to follow up with everyone who asked about a promo.
From capabilities to pricing to full developer documentation — the whole Messenger module in four steps.
Connect your Facebook Page in a single guided session. We activate the channel, apply your rates, and your Auto Reply catches every chat from day one.