WhatsApp Business API Solutions
From standard bulk messaging and OTP authentication to AI chatbots and custom interactive workflows — iSMS provides the complete WhatsApp architecture to scale your enterprise communication.
Choose the Right Solution for Your Business
Not sure where to start? Browse our four main WhatsApp Business API solutions — each designed for a different level of automation and business complexity.
💬 Core API & Messaging
The essential WhatsApp Business API features. Send bulk marketing messages, automate OTP verifications, trigger logistics updates, and manage two-way customer service conversations securely and at scale.
View Core Features →
⚙️ Custom Interactive Workflows
Transform WhatsApp into an enterprise mini-app. Use interactive reply buttons, list menus, secure webviews, and live database synchronisation to build complete booking systems and internal staff portals.
Explore Workflows →
🤖 AI-Powered Chatbots
Our AI chatbots understand natural language, extract structured JSON data from conversational text, and handle complex API tasks automatically — in multiple languages including BM, English, and Mandarin.
Discover AI Chatbots →
🏭 Industry Use Cases
See how diverse industries leverage WhatsApp API. Discover proven strategies for retail, healthcare, logistics, banking, education, hospitality, and government in Malaysia and Southeast Asia.
See Use Cases →Consult with Our WABA Architects
Not sure which solution fits your business logic? Contact our engineering team to design a custom WhatsApp architecture tailored to your database and workflow requirements.
💬 Speak to an Expert📞 1800 87 7061 · +603 2780 3880 · [email protected]