WhatsApp Marketing
WhatsApp Marketing
WhatsApp Marketing
WhatsApp Business API Profile
Deliver a consistent brand experience with messaging campaigns that work on mobile and the web.
WhatsApp Business Benefits
- A centralized dashboard for customer management.
- Multi-users access to the dashboard at once.
- Verification of an official business profile with green checkmark.
- Verification of an official business profile with green checkmark.
- No app is needed, use via our system.
- Send bulk message.
WhatsApp Business API
Create Message Templates
- You are advisable to use message templates to manage your customer and boost customer engagement.
- All message template must obtain approval before send out.
- You have to create message template based on the guidelines to avoid template rejection.
Number Opt In
- You must opt-in contact number before sending out a template message to them.
- To opt-in their contact number, you have to collect their consent for you to send out a message.
Reply Incoming Message from the System
- All incoming message will appear in our system message log, including image, video and documents.
- You have to reply their messages within 24 hours.
- You are unable to direct reply these incoming message after 24 hours, you need to use template message to initiate new conversation.
- Multiple users can access to system for supporting the chat message.
Send WhatsApp – Message Templates & Attachments (Photo, Video, Document)
- You can direct choose pre-approved message templates and select the contact group to send WhatsApp message.
- Photo, video and documents can be sent out by using URL too.
- Bulk WhatsApp message can be sent out simultaneously through our system.
Session & Template Messaging
In WhatsApp Business API, it has two message types which is Session Messages and Message Templates
Session Message
- Session Message allows you to reply to user messages within a 24-hour window without any restrictions through our system.
- You can directly reply to the user's incoming messages in the system.
- There is no need for any prior approval of the message for sending out to the users.
- However, you can no longer use Session Message after 24 hours, you can only be able to send Message Templates to them.
Message Template
- Message Template is used to start a new conversation with the users that have opted-in using Message Template.
- These templates can be used when you want to reconnect back with your users more than 24 hours after their last message sent to you or after the session message window is expired.
- Message Template will need to be approved by WhatsApp before send out to the users.
- You can send messages with a template without the need to type a message over and over again.
- The template message should be in the formats of common use such as welcoming messages, thank you messages, etc.